Privacy Policy

Last Updated: January 11, 2026. This policy is designed to comply with the South African **Protection of Personal Information Act (POPIA)**.

1. Introduction

CheckItSA ("we", "us", or "our") is committed to protecting the privacy of our users in South Africa. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and verification tools.

2. Information We Collect

We may collect the following types of information:

  • Personal Identity: Your full name and email address provided during signup.
  • Search History: Queries performed through our Website, Phone, and Business verification tools (synced to your account).
  • Incident Reports: Information provided when reporting a scam, including names, phone numbers, and evidence of the scam.
  • Business Reviews: Content, ratings, and optional reviewer details submitted when reviewing a business.
  • Technical Data: IP addresses and cookie identifiers for security and usage tracking.

3. Purpose of Collection

In accordance with POPIA, we collect information for the following specific purposes:

  • To provide fraud detection and verification services.
  • To synchronize your security history across your devices.
  • To investigate and moderate community-reported scams.
  • To facilitate business reputation management and verified reviews.
  • To assist in reporting verified crimes to relevant authorities (SAPS, SAFPS, CCMA).
  • To prevent abuse of our search limits and API.

4. Data Sharing & Third Parties

We value your privacy, but clearly identified fraudulent activity requires action. We may share specific report data with:

  • South African Police Service (SAPS): For "Verified" criminal cases.
  • SA Fraud Prevention Service (SAFPS): To prevent financial fraud.
  • CCMA (Commission for Conciliation, Mediation and Arbitration): When you explicitly choose to lodge a labor dispute.
  • Verified Businesses: Business owners receive notification of user reviews (without exposing your email unless authorized).

5. Cookie Policy

We use functional cookies to remember your login session and your search history. These cookies are essential for the performance of the dashboard and cross-device sync. You can choose to disable cookies in your browser settings, but some features of CheckItSA may stop working.

6. Data Security

We implement industry-standard security measures, including HTTPS encryption and secure database protocols on Cloudflare, to protect your data from unauthorized access or disclosure.

7. Your Rights (POPIA)

As a data subject in South Africa, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction or deletion of your personal information.
  • Object to the processing of your personal information for marketing purposes.
  • Submit a complaint to the Information Regulator of South Africa.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Information Officer at:
Email: info@checkitsa.co.za